Welcome to our online clothing store! We are committed to providing you with high-quality products and exceptional customer service, including our commitment to the shipping of your orders. Here are our shipping policies:
1. Shipping Methods
We offer a variety of shipping methods, including standard shipping, express shipping, and international shipping. You can choose the most suitable shipping method for your needs at checkout.
2. Shipping Costs
Shipping costs will vary depending on the shipping method you choose and the destination. The cost will be clearly displayed at checkout.
3. Order Processing Time
Generally, we process your order within 1-2 business days after receiving it. If the product is out of stock, we will notify you of the estimated shipping time as soon as possible.
4. Domestic Shipping
For domestic orders, we promise to deliver within 3-5 business days after order processing. If you choose express service, delivery is expected within 1-3 business days.
5. International Shipping
The shipping time for international orders may vary depending on the destination. Typically, international shipping takes 7-21 business days. Please note that international shipping may be subject to customs clearance, which may cause additional delays.
6. Track Your Order
Once your order is shipped, we will send you a tracking number via email so that you can track the status of your order in real time.
7. Return Policy
If you are not satisfied with the product you received, we offer a 30-day no-questions-asked return policy. Returned items must be in their original condition, unworn, unwashed, undamaged, and with all original tags. The customer is responsible for return shipping costs.
8. Holidays and Non-Working Days
Please note that our shipping and order processing may be delayed during holidays and non-working days.
9. Shipping Insurance
We provide shipping insurance for all orders to ensure the safety of your goods during transit.
10. Liability Limitation
We are not responsible for any indirect losses caused by shipping delays, loss, or damage.
11. More Information
For more information about shipping or if you have any questions, please feel free to contact our customer service team.
We appreciate your understanding and promise to provide you with the best service experience. Thank you for choosing our clothing brand!